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Services marketing : integrating customer focus across the firm / Zeithaml, Valarie A.
Material type:
TextLanguage: English Publisher: New Dlhi : McGraw-Hill/Irwin, c2003Edition: 3rd edDescription: xx, 668 p. ; 26 cmISBN: - 0072471425
- 658.8
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Books
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B. K. Birla College Library | Degree College Books | 658.8 ZEI (Browse shelf(Opens below)) | Available | 72628 |
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