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The loyalty advantage : essential steps to energize your company, your customers, your brand / Durkin, Dianne M.
Material type:
TextLanguage: English Publisher: New York : AMACOM, American Management Association, 2005Description: ix, 229 p. ; 24 cmISBN: - 9780814408179
- 658.314
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Books
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B. K. Birla College Library | Degree College Books | 658.314 DUR (Browse shelf(Opens below)) | Available | 90114 |
Includes bibliographical references (p. 201-219) and index
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