9 1/2 Principles of innovative service / (Record no. 3977)

000 -LEADER
fixed length control field 00640nam a22002174a 4500
003 - CONTROL NUMBER IDENTIFIER
control field BKBCL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260715062659.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260708s2013 ii 000 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency BKBCL
Language of cataloging eng
Transcribing agency BKBCL
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BEL
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bell, Chip R.
245 10 - TITLE STATEMENT
Title 9 1/2 Principles of innovative service /
Statement of responsibility, etc. Bell, Chip R.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Naperville, Illinois :
Name of producer, publisher, distributor, manufacturer Simple Truths, An Imprint of Sourcebooks, Inc.,
Date of production, publication, distribution, manufacture, or copyright notice 2013.
300 ## - PHYSICAL DESCRIPTION
Extent 112 p. : ill. ; 17 cm.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer service
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Success in business
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Creative ability in business
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Book-Port B. K. Birla College Library B. K. Birla College Library Book-Port 02/25/2026   658.812 BEL 90050 07/08/2026 07/08/2026 Books