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Kanji G. o., . (1999). 100 Methods for Total Quality Management. New Delhi: Respence Books.
Kanji Gopal.K.& others, . 1999. 100 Methods for Total Quality Management. New Delhi: Respence Books.
Kanji Gopal.K.& others, . 100 Methods for Total Quality Management. New Delhi: Respence Books. 1999.
