000 00432nam a2200169 a 4500
005 20260717092728.0
008 260717s2011 ii 000 0 eng d
020 _a9788131732250
041 _aeng
082 0 4 _a658.8
100 1 _aRao, K. Rama Mohana
245 1 0 _aServices Marketing /
_cRao, K. Rama Mohana
250 _a2nd ed.
264 1 _aNew Delhi :
_bDorling Kindersley,
_c2011.
300 _axxxiv, 546 p.
942 _cBK
999 _c51955
_d51955