| 000 | 00458nam a2200157 a 4500 | ||
|---|---|---|---|
| 005 | 20260717092202.0 | ||
| 008 | 260717s2002 ii 000 0 eng d | ||
| 020 | _a9780070486317 | ||
| 041 | _aeng | ||
| 082 | 0 | 4 | _a658.812 |
| 100 | 1 | _aAnderson, Kristin, 1962- | |
| 245 | 1 | 0 |
_aCustomer Relationship Management / _cAnderson, Kristin, 1962- |
| 264 | 1 |
_aNew Delhi : _bTata McGraw-Hill Publishing Company Limited, _cc2002. |
|
| 300 | _axii, 164 p. | ||
| 942 | _cBK | ||
| 999 |
_c48775 _d48775 |
||