000 00385nam a2200145 a 4500
005 20260717092140.0
008 260717s2006 ii 000 0 eng d
020 _a8174462678
041 _aeng
100 1 _aShanker, Ravi
245 1 0 _aService Marketing :The Indian Perspective /
_cShanker, Ravi
264 1 _aNew Delhi :
_bExcel Books,
_c2006.
300 _axvi, 656 p.
942 _cBK
999 _c47822
_d47822