000 00521nam a2200169 a 4500
005 20260717092139.0
008 260717s2007 ii 000 0 eng d
020 _a0070435049
041 _aeng
100 1 _aSheth, Jagdish N.
245 1 0 _aCustomer Relationship Management :
_bEmerging Concepts Tools and Applications /
_cSheth, Jagdish N.
264 1 _aNew Delhi :
_bTata McGraw-Hill Publishing Company Limited,
_c2007.
300 _axv, 544 p.
700 1 _aParvatiyar, Atul
700 1 _aShainesh, G.
942 _cBK
999 _c47771
_d47771