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| 005 | 20260717091957.0 | ||
| 008 | 260717s2004 ii 000 0 eng d | ||
| 041 | _aeng | ||
| 100 | 1 | _aClow, K. E. | |
| 245 | 1 | 0 |
_aServices Marketing : Operation, Management & Strategy / _cClow, K. E. |
| 264 | 1 |
_bBiztantra, _c2004. |
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| 300 | _a460 | ||
| 942 | _cBK | ||
| 999 |
_c44666 _d44666 |
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