000 00644nam a2200193 a 4500
005 20260717091615.0
008 260717s1997 ii 000 0 eng d
020 _a0195641701
041 _aeng
082 0 4 _a658.401
100 1 _aDas, Ranjan
245 1 0 _aStrategic management of services : framework and cases /
_cDas, Ranjan
264 1 _aNew York :
_bOxford University Press,
_c1997.
300 _axii, 435 p. : ill. ; 23 cm.
650 4 _aService industries -- India -- Management
650 4 _aService industries -- India -- Management -- Case studies
650 4 _aIndustrias de servicios -- India -- ADMINISTRACION
942 _cBK
999 _c35981
_d35981