Kaplan, Robert S. <br/><br/>
The Balanced Scorecard : translating stratecy into Action / 
Kaplan, Robert S. 
 - 1st ed. 
 - xi, 322 p. 
<br/><br/><label>ISBN: </label>0875846513 
<br/><br/><label>Dewey Class. No.: </label>658.4012