Makhija, Jia <br/><br/>
Customer Relationship Management ( BBI 2nd Year : Third Semester) / 
Makhija, Jia 
 - 1st ed. 
 - vi, 210 p. ; 22 cm. 
<br/><br/><label>ISBN: </label>9789382612490 
<br/><br/><label>Dewey Class. No.: </label>658.812