00460nam a2200157 a 450000500170000000800410001702000180005804100080007608200130008410000170009724500940011425000120020826400430022030000170026370000220028020260717092701.0260717s2011 ii 000 0 mar d a9780071070898 amar04a658.40131 aJuran, J. M.10aJuranढs Quality Handbook : The Complete Guide to Performance Excellence /cJuran, J. M. a6th ed. 1aNew Delhi :bTata McGraw Hill,cc2011. axxi, 1113 p.1 aDe Feo, Joseph A.