TY  - BOOK
AU  - Kumar,V.Anand
AU  - Biswas,Subhasish
TI  - Business Process Outsourcing : Oh! BPO--Structure and Chaos, Fun and Agony
SN  - 9788178298788
U1  - 658.40580954 
PY  - 2008///
CY  - New Delhi
PB  - Response Books
ER  -