Kumar, V. Anand. <br/><br/>
Business Process Outsourcing : Oh! BPO--Structure and Chaos, Fun and Agony / 
Kumar, V. Anand. 
 - 216 p. 
<br/><br/><label>ISBN: </label>9788178298788 
<br/><br/><label>Dewey Class. No.: </label>658.40580954