00490nam a2200169 a 450000500170000000800410001702000150005804100080007308200110008110000210009224500580011325000120017126400700018330000150025370000330026870000190030120260717092200.0260717s1997    ii            000 0 eng d  a007044398X  aeng04a658.451 aMurphy, Herta A.10aEffective Business Communications /cMurphy, Herta A.  a7th ed. 1aNew Delhi :bTata McGraw-Hill Publishing Company Limited,cc1997.  aix, 723 p.1 aHildebrandt, Herbert William1 aThomas, Jane P