00385nam a2200145 a 4500 20260717092140.0 260717s2006 ii 000 0 eng d 8174462678 eng Shanker, Ravi Service Marketing :The Indian Perspective / Shanker, Ravi New Delhi : Excel Books, 2006. xvi, 656 p. BK 47822 47822 0 0 0 0 DC BKBCL BKBCL 2007-10-22 325.00 0 58364 2026-07-17 09:21:40 325.00 2026-07-17 BK 0 0 0 0 DC BKBCL BKBCL 2007-10-22 325.00 0 58365 2026-07-17 09:21:40 325.00 2026-07-17 BK 0 0 0 0 DC BKBCL BKBCL 2007-10-22 325.00 0 58366 2026-07-17 09:21:40 325.00 2026-07-17 BK