00416nam a2200157 a 4500 20260717092103.0 260717s2002 ii 000 0 eng d 007048631x eng Anderson, Kristin. Customer Relationship Management / Anderson, Kristin. New Delhi : Tata Mc Graw Hill, 2002. xii, 164p. Kerr, C. BK 45834 45834 0 0 ddc 0 0 DC BKBCL BKBCL 2005-10-18 165.00 0 658.812 AND 53722 2026-07-17 09:21:03 165.00 2026-07-17 BK 0 0 ddc 0 0 DC BKBCL BKBCL 2005-10-18 165.00 0 658.812 AND 53723 2026-07-17 09:21:03 165.00 2026-07-17 BK