Murphy, Herta A. <br/><br/>
Effective business communication / 
Murphy, Herta A. 
 - 7th ed 
 - xxii, 617 p. : ill. ; 26 cm. 
<br/><br/><label>ISBN: </label>007044398X 
<br/><br/><label>Dewey Class. No.: </label>658.45