00370nam a2200133 a 450000500170000000800410001702000150005804100080007308200110008110000210009224500560011326400340016930000330020320260717091911.0260717s2001    ii            000 0 eng d  a9812406050  aeng04a651.751 aPenrdse, John M.10aAdvanced business communication /cPenrdse, John M. 1aAustralia :bThomson,cc2001.  axiii, 448 p. : ill. ; 24 cm.