Bell, Chip R. <br/><br/>
9 1/2 Principles of innovative service / 
Bell, Chip R. 
 - 112 p. : ill. ; 17 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer service<br/>Success in business<br/>Creative ability in business
<br/><br/><label>Dewey Class. No.: </label>658.812  / BEL