Schiffman, Stephan. Cold calling techniques (that really work!) : america's #1 corporate sales trainer. / Schiffman, Stephan. - 7th ed. - 158 p. ; 22 cm. Includes index ISBN: 9781440572173 LCCN: 2013036895 Subjects--Topical Terms: Telephone sellingTelemarketing Dewey Class. No.: 658.85 / SCH