TY - BOOK AU - Christensen,Clayton,M. AU - Benioff,Marc TI - The Innovator's Dilemma: when new technologies cause great firms to fail SN - 9781647826765 U1 - 658 PY - 2024/// CY - Boston PB - Harvard Business Review Press KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business N1 - Includes bibliographical references and index ER -