Woolcott, Lysbeth A. Mastering business communication / Woolcott, Lysbeth A. - ix, 309 p. : ill. ; 23 cm. - Macmillan master series. . Includes index. ISBN: 0333335287 Subjects--Topical Terms: Communication in managementBusiness practices -- Communication - Manuals. Dewey Class. No.: 651.75