00326nam a2200109 a 450000500170000000800410001704100080005810000160006624500820008226400410016430000110020520260717080010.0260701s2001    ii            000 0 eng d  aeng1 aDale, B. G.10aContinuous Improvement By Manging Qualitity and Himan Resources /cDale, B.G. 1aNew Delhi :bAmaya Blackwell,c2001.  a272 p.